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Group Manager, IT

Delta Defense is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA provides the nation’s best education, training and legal protection for those who choose to be their family's first line of defense. Our goal is to provide anyone who wishes to protect themselves or their loved ones all the knowledge and training they need to act legally, ethically and morally when the time comes.

Delta Defense, LLC, is one of the fastest-growing companies in America. 
Inc. 5000 company EIGHT years in a row! 
Journal Sentinel Top Workplace - 4 years in a row! 
Milwaukee Business Journal Top Workplace - 4 years in a row!

We are a fun, fast-paced and rewarding place to work and grow!  

We hire rockstars, and help them rock even harder!

Primary purpose:

Manages a staff of information technology professionals to ensure delivery of the technology roadmap across products and resolves obstacles/roadblocks as needed. Ensures adherence to technical standards.  Supports resource management and team allocation decisions in partnership with Chief Technology Officer, Product Owners and additional Group Managers as needed.



  • Provides oversight to a large staff of technical individual contributors

  • Manages employee performance for maximum performance and engagement of all team members.  This includes setting goals, giving feedback, conducting regular one-on-ones, managing discipline and providing recognition.

  • In partnership with HR, develops and executes staffing strategy and activities to fulfill workforce plan for IT Tech function, which includes selection and onboarding of top talent.

  • Defines current and future capabilities for IT talent and collaborates with HR to deliver learning curriculum that trains and develops the team.  

  • Coaches and counsels employees on matters of policies, procedures, development, etc.

  • Communicates clearly and effectively information from top-down, bottom-up and across teams to ensure all parties are informed and engaged.

  • Ensures understanding of and drives individual alignment to the strategies established by senior leadership.

  • Monitors and drives accountability for achievement of project plans.  Redirects the team’s focus where necessary and motivates them toward goal completion.  This includes prioritizing important activities, seeking viable alternatives and encouraging employees to take control of their project work assignments.

  • Assists the Chief Technology Officer as requested with presentations, research and communications.

  • May provide support of monitoring and reporting on KPIs as requested

  • May serve as customer liaison to identify issues, challenges and requests.  Provides that feedback to teams/leads for integration in to portfolio plan.



  • Bachelor’s degree in IT, Business, or related field, or equivalent work experience. 

  • 6+ years of experience working with or among an IT Development team as Developer, Business Analyst, Project Manager, etc.  

  • 3-5 years experience leading others

  • Experience or knowledge of Agile/SCRUM is a plus.  Must be willing to learn.

  • Must possess strong communication skills - verbal, written and listening 

  • Must possess strong leadership skills - ability to inspire others, delegate responsibility, hold others accountable, have difficult conversations, build relationships, create trust, and foster teamwork that values diverse skills and perspectives to meet a common goal

  • Demonstrated success setting goals and determining priorities that lead to results (results orientation)

  • Demonstrates the core values of Delta Defense, LLC

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