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Inbound Sales Advisors - (2nd Shift)

Delta Defense is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA provides self-defense education, training, and legal protection to the most responsible gun owners.  

Delta Defense, LLC, is one of the fastest-growing companies in America. 

Inc. 5000 company EIGHT years in a row! 
Journal Sentinel Top Workplace - 4 years in a row! 
Milwaukee Business Journal Top Workplace - 4 years in a row!

We are a fun, fast-paced and rewarding place to work and grow!  

We hire rockstars, and help them rock even harder!

 

These are 2nd shift positions - hours are 1:30 PM to 10:00 PM (M-F)

 

Position Summary:

The Inbound Sales Advisor is a member of the Inbound Sales Team, which services and sells to prospects. The main purpose of this position is to fill the needs of our prospects by selling them our products and services. The Inbound Sales Advisor represents and promotes the Company’s core values and core focus internally and externally. 

 

Duties/Responsibilities:

  • Take inbound calls from prospects, and make outbound follow-up calls to leads

  • Fill the needs and wants of the prospects they connect with by selling them our products and services.

  • Represents and promotes organizational health and culture, core values, core focus

  • Continue to improve by practicing Integrity Selling and Asking Formula communication model.

  • Enter customer information while being thorough and precise

  • Process product orders and memberships

  • Identify and escalate priority issues with the proper information and detail

  • Thrive on delivering exceptional customer service

  • Consistently meet/exceed KPI’s established for the Inbound Team

 

Skills/Abilities and Education Requirements:

  • Confident, competitive and dependable 

  • Solid understanding of Integrity Selling and Asking Formula principles 

  • Excellent communication skills (written and oral) 

  • Computer literate and proficient in software and internet functions

  • High level of professionalism and confidentiality

  • Associates degree in Marketing preferred

  • Past sales and customer service experience is required

  • Demonstrates the Core Values of Delta Defense, LLC

 

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